ALI's CV
Profile summary
Restaurant Operations Manager with 5+ years of UAE hospitality experience across pre-opening and high-volume restaurant operations. Strong background in P&L analysis, food and labor cost control, procurement, inventory, SOPs, KPI management, and FOH/BOH leadership. Currently leading a 50-member team and managing 20+ suppliers while maintaining food cost at 24% and labor cost at 22%. Achieved 18% sales growth, 15% waste reduction, and 20% improvement in customer retention.
Key skills
ProfessionalHospitality Operations Pre-Opening P&L Analysis Cost Control Procurement Inventory Team Leadership Guest Experience UAE Compliance Restaurant Operations Budget & Cost Control Food Cost Labor Cost COGS Inventory Control Menu Engineering SOP Development KPI Monitoring Workforce Planning Food Safety Dubai Municipality Compliance Omega POS Zoho Books Zoho Inventory Zoho Accounting Advanced Excel Power BI Microsoft Office Google Workspace ChatGPT Claude Gemini Notion Canva
Professional experience
Restaurant Operations Manager - Pre-Opening & OperationsNov 2025 - Present
Al Nawafeer Restaurant & CafeDubai, UAE- Lead pre-opening and daily operations for a 50-member FOH/BOH team, ensuring service quality, productivity, and operational control.
- Increased sales by 18% through stronger execution, service performance, team accountability, and data-driven performance monitoring.
- Maintain food cost at 24% and labor cost at 22% through workforce planning, purchasing control, inventory management, and cost monitoring.
- Reduced operational waste by 15% through tighter stock control, purchasing discipline, and inventory accountability.
- Manage 20+ suppliers, overseeing sourcing, purchasing requirements, supplier performance, and product availability.
- Support P&L analysis, sales reviews, KPI monitoring, SOP implementation, recruitment, training, scheduling, and regulatory compliance.
Restaurant Operations ManagerSep 2023 - Oct 2025
Beit El Beiruty Restaurant & CafeDubai, UAE- Managed high-volume restaurant operations and service recovery, contributing to a 20% increase in customer retention.
- Reduced operational waste by 15% through improved procurement planning, supplier negotiations, and inventory control.
- Applied food-cost, sales, and menu-profitability analysis to support purchasing, pricing, and menu-engineering decisions.
- Maintained a 4.8/5 guest rating while overseeing 50+ interactive digital-menu points and daily service standards.
- Led staff training, scheduling, and FOH/BOH coordination to maintain consistent high-volume service execution.
Restaurant Operations Supervisor & Team LeadSep 2021 - Jul 2023
Kabab Erbil Iraqi RestaurantAbu Dhabi, UAE- Supervised daily FOH operations, shift execution, scheduling, handovers, and service-standard compliance.
- Coached teams on service, upselling, guest engagement, and operational discipline to improve productivity and consistency.
- Managed guest and staff concerns while supporting procurement, stock availability, and daily operational readiness.
Restaurant Operations Manager - Pre-Opening & OperationsNov 2025 - Present
Restaurant Operations ManagerAl Nawafeer Restaurant & Cafe | Dubai, UAE- Lead pre-opening and daily operations for a 50-member FOH/BOH team, ensuring service quality, productivity, and operational control.
- Increased sales by 18% through stronger execution, service performance, team accountability, and data-driven performance monitoring.
- Maintain food cost at 24% and labor cost at 22% through workforce planning, purchasing control, inventory management, and cost monitoring.
- Reduced operational waste by 15% through tighter stock control, purchasing discipline, and inventory accountability.
- Manage 20+ suppliers, overseeing sourcing, purchasing requirements, supplier performance, and product availability.
- Support P&L analysis, sales reviews, KPI monitoring, SOP implementation, recruitment, training, scheduling, and regulatory compliance.
Sep 2023 - Oct 2025
Restaurant Operations Supervisor & Team LeadBeit El Beiruty Restaurant & Cafe | Dubai, UAE- Managed high-volume restaurant operations and service recovery, contributing to a 20% increase in customer retention.
- Reduced operational waste by 15% through improved procurement planning, supplier negotiations, and inventory control.
- Applied food-cost, sales, and menu-profitability analysis to support purchasing, pricing, and menu-engineering decisions.
- Maintained a 4.8/5 guest rating while overseeing 50+ interactive digital-menu points and daily service standards.
- Led staff training, scheduling, and FOH/BOH coordination to maintain consistent high-volume service execution.
Education
University Studies, Food Technology & EngineeringSep 2019 - Dec 2021
Homs University, Syria- Relevant Studies: Food Science | Food Safety | Quality Assurance | Technical Compliance | Supply Chain Fundamentals
Homs University, Syria |Sep 2019 - Dec 2021
Relevant Studies: Food Science | Food Safety | Quality Assurance | Technical Compliance | Supply Chain FundamentalsCertifications
AI Prompt EngineeringDubai Future Foundation2026-01-01T00:00:00.000Z
Dubai Hospitality MarketingDubai College of Tourism2025-01-01T00:00:00.000Z
Food SafetyProtocol Food Consultancy2025-01-01T00:00:00.000Z
F&B ManagementUniversità Bocconi2023-01-01T00:00:00.000Z
Hospitality FoundationsUniversity of North Texas2023-01-01T00:00:00.000Z
Introduction to Hospitality ManagementSTARWEAVER2023-01-01T00:00:00.000Z
Consultancy
Management - STARWEAVERSTARWEAVER2023-01-01T00:00:00.000Z
Languages
Arabic · Native